Lead Sales Specialist 2 - Digital Solutions Specialist Job
Job Description Job Attributes+
Mississauga, ON L5N 0C9, Canada
Job Description SummaryThe Digital Solutions Specialist is primarily responsible for coordinating and conducting Applications Training to end users, including PACS administrators, technologists and clinical stakeholders. The Solution Specialist should have a strong understanding of radiology workflows and will be responsible for being the subject matter expert on PACS and Radiology department operations that involves the Imaging IT product portfolio inclusive of PACS, VNA and Imaging Analytics within the GEHC Digital Canada business. This position takes an active role in promoting Digital solutions and supports the commercial team by providing demos and presentations to potential customers and works with engineering in providing feedback for product improvement.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our Digital organization is structured around three major areas: Products & Platform, Go to Market and Centers of Excellence.
Roles and ResponsibilitiesConduct Applications Training to Physicians, Technologists and PACS administratorsProvide assistance in the implementation of Radiology IT (PACS) software at a client’s facility.Monitor, evaluate and record training activities and Software effectiveness.Support PACS Project Management in all new installations, including data flow and workflow analyses.Structure customers’ preferred user interfaces, hanging protocols and provide best workflow recommendations with our software solution.Organize training procedure manuals, course materials to effectively train end users.Prepare and complete required reports and documents (i.e. Field Maintenance Reports, Teamwork completed tasks, etc.) in a timely manner.During the pre-sales process, support the development of the optimal workflow solution.Work with Sales when required to perform remote or onsite demos.Act as the primary clinical subject matter expert for Tradeshows and industry events requiring demonstrationsOperate in a manner consistent with company policiesAssist in training new Healthcare Digital personnel as requiredAbility to operate independently under diverse work situations with a high degree of complexity.Frequent exposure to hospital environmentEstablish and maintain proper business relationships with customers and peers
Required QualificationsMulti-year experience in Radiology or engagement with supporting / implementing related Clinical Imaging software in a Hospital environment.Proven experience as a trainer or analyst for clinical imaging software preferred.Strong background or desire to learn all medical imaging workflowsStrong background in PACS implementation and / or administrationFamiliarity with HL7, DICOM, HIS, RIS, EMR, PACS, etc.Working knowledge of Windows 10, and Microsoft Office ApplicationsMust have good analytical and problem-solving skills and the ability to work effectively in high-pressure environmentsFrequent travel required up to 50% of the time.Valid driver's license and acceptable driving recordKnowledge and experience in Healthcare Information Technologies (Networks/Hardware, Software) and, ideally, analytics.The ideal candidate has previous experience in Radiology or Cardiology IT solutions with a proven track record gained within a similar Healthcare technology company or healthcare provider.
Desired CharacteristicsBachelor's Degree in technical or clinical area or equivalent experienceRegistration in an imaging field such as radiology, Nuclear Medicine, cardiology, CT or MRI.Knowledge, insights or experience in Cardiology IT solutionsOutstanding oral and written communication skillsProfessional attitude with strong customer relationship skillsMust be able to work both independently and in an established team settingCandidates must be able to cultivate and leverage Business, Clinical and Technical relationships at all levels.Experience with preparing for and delivery presentation to customer.Experience interfacing with both internal team members and external customers as a part of a solution-based sales processBilingual French/English an asset
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
Relocation Assistance Provided: No
- microsoft office applications
- professional attitude
- written communication skills
- medical imaging
- clinical imaging software
- problem-solving skills
- healthcare information technologies
- microsoft office
- project management
- subject matter expert
- digital solutions
- healthcare technology
- customer relationship
- sales process
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